6 pages
Main
The pages most visitors need first.
- HomeRecycled and new pallets, bought, sold and hauled/
- Contact UsAddress, email addresses and opening hours/contact
- Our StorySixteen years, including what went wrong/about
- How It WorksThe six-stage cycle, end to end/how-it-works
- SustainabilityDiversion, emissions factors and the 8% residual/sustainability
- CareersYard, shop, road and desk/careers
10 pages
Pallet types
Nine product families, each with specifications, load ratings and pricing guidance.
- All Pallet TypesThe full catalogue with a comparison table/pallets
- Recycled Wood PalletsRecycled wood pallets in Grade A, B and C. Hand-graded, repaired to spec, and 55–70% cheaper than new. Nationwide supply from Pallet Supply USA./pallets/recycled-wood-pallets
- New Wood PalletsNew wood pallets built to your spec in SYP, mixed hardwood or kiln-dried stock. GMA standard or custom, heat treated on request, nationwide delivery./pallets/new-wood-pallets
- Heat Treated Pallets ISPM-15ISPM-15 heat treated pallets stamped with the IPPC mark. 56°C core for 30 minutes, treated on site, compliant for export to 180+ countries./pallets/heat-treated-ispm-15
- Stringer PalletsStringer pallets in 2-way and partial 4-way notched builds. Lighter and cheaper than block pallets, and the backbone of US freight./pallets/stringer-pallets
- Block PalletsBlock pallets with genuine four-way forklift and pallet jack access. Stronger, more durable and the standard for closed-loop and export programmes./pallets/block-pallets
- Plastic PalletsNew and reconditioned plastic pallets in HDPE and PP. Hygienic, dimensionally stable and recyclable. Nestable, rackable and export models./pallets/plastic-pallets
- Custom PalletsCustom pallets designed around your product, rack and container. Non-standard footprints, heavy-duty builds and drawing approval before we cut./pallets/custom-pallets
- Wooden Crates And BoxesWooden crates, cleated plywood boxes and heavy skids built for machinery, export and one-way freight. ISPM-15 treated and stamped on request./pallets/crates-and-boxes
- Pallet AccessoriesPallet collars, top caps, runners, slip sheets, corner boards and edge protectors. The cheap parts that stop expensive damage claims./pallets/accessories
7 pages
Sizes & specifications
The reference library — fifteen footprints, grades, capacities and conversions.
- Pallet Size GuideThe master chart with vehicle fit and conversions/sizes
- 48x40 GMA PalletEverything about the 48x40 GMA pallet: exact dimensions, board layout, weight, static and dynamic load capacity, and why it became standard./sizes/48x40-gma-pallet
- 42x42 PalletThe 42x42 square pallet: dimensions, capacity, and why telecom, paint and drum shippers prefer a square deck over a rectangular one./sizes/42x42-pallet
- Euro Pallet 1200x800The 1200x800 mm Euro pallet explained for US shippers: EPAL licensing, exact specification, exchange rules and how it compares to the 48x40 GMA./sizes/euro-pallet-1200x800
- Pallet Grades ExplainedWhat Grade A, Grade B, #1 and #2 pallets actually mean, why definitions vary between suppliers, and how to write a grade spec that gets enforced./sizes/pallet-grades
- Pallet Load CapacityHow much weight a pallet holds: static, dynamic and racked capacity explained, with figures by size, species and grade, plus safety factors./sizes/weight-and-load-capacity
- Custom Pallet SizesOdd and custom pallet sizes: when a non-standard footprint pays for itself, container cube maths, and the hidden costs of leaving the standard./sizes/custom-sizes
10 pages
Services
Nine services under one roof, from collection through treatment to fibre recovery.
- All ServicesThe loop, and why we run all of it/services
- Buy PalletsBuy recycled and new pallets by the trailer or the pallet. Graded stock, 24–72 hour lead times, delivered to 38 states. Get a lane-specific quote./services/buy-pallets
- Sell Used PalletsTurn surplus pallets into revenue. We buy cores, mixed loads and damaged wood by the trailer, pay on collection and haul from your dock./services/sell-pallets
- Pallet RecyclingFull-cycle pallet recycling: collection, sorting, repair, remanufacture and fibre recovery. 92% of intake diverted from landfill, with documentation./services/pallet-recycling
- Pallet Removal ServicePallet removal from docks, yards and construction sites. Scheduled routes or on-call collection, trailers dropped, and payment where value exists./services/pallet-removal
- Pallet RepairPallet repair and refurbishing that returns damaged decks to graded service. Board replacement, companion stringers, plugs, re-nailing and re-grading./services/pallet-repair
- Pallet Heat Treatment ServiceISPM-15 heat treatment in our own chambers. 56°C core for 30 minutes, probe-verified, IPPC stamped and documented. Treat your fleet or ours./services/heat-treatment
- Pallet Delivery ServicePallet freight and delivery across 38 states. Full trailers, shared lanes, trailer drops and backhaul programmes that cut cost per unit./services/freight-and-delivery
- Pallet Management ProgramManaged pallet programmes: fixed pricing, scheduled supply and collection, repair cycles, loss tracking and quarterly cost and diversion reporting./services/pallet-management
- Pallet Mulch And Wood FibreWood fibre recovery from unsalvageable pallets: landscape mulch, animal bedding, engineered wood feedstock and biomass fuel. Metal-free and screened./services/mulch-and-biomass
9 pages
Tools & resources
Two working tools and four comparison guides. No email gate on any of them.
- Resource HubEverything in one place/resources
- Reclaim Impact CalculatorCO₂e, tonnage and savings with every factor shown/impact-calculator
- IPPC Stamp DecoderRead any ISPM-15 mark in ten seconds/resources/pallet-stamp-decoder
- Frequently Asked Questions60+ answers across every subject/resources/faq
- Pallet Glossary42 trade terms defined/resources/glossary
- Recycled Vs New PalletsA direct comparison of recycled and new wood pallets: price, load capacity, service life, appearance, compliance and carbon footprint, with numbers./resources/recycled-vs-new-pallets
- Wood Vs Plastic PalletsWood versus plastic pallets compared on cost per trip, hygiene, weight, fire load, repairability and carbon, with break-even trips calculated./resources/wood-vs-plastic-pallets
- Pallet PricesHow pallet pricing actually works: current ranges by grade and size, the five factors that move price, freight break points, and how to buy well./resources/pallet-pricing-guide
- ISPM-15 ExplainedISPM-15 in plain English: what it covers, how heat treatment works, how to read an IPPC stamp, exemptions, repair rules, and what stops containers./resources/ispm-15-explained
7 pages
Industries
Sector-specific requirements. Reachable from the industries hub rather than the main menu.
- Industries We ServeSix sectors compared on one page/industries
- Food Grade PalletsPallets for food and beverage: hygiene sorting, mould control, heat treatment, plastic alternatives and the audit questions your customers will ask./industries/food-and-beverage
- Industrial Pallets ManufacturingPallets for manufacturing: heavy point loads, work-in-progress handling, custom footprints, returnable systems and plant-floor durability./industries/manufacturing
- Retail Distribution PalletsPallets for retail DCs: appearance standards, display pallets, damage claims, high-velocity throughput and rejection risk at the receiving gate./industries/retail-distribution
- Agricultural PalletsPallets for agriculture: seasonal volume spikes, produce ventilation, bin systems, field conditions and animal bedding from recovered fibre./industries/agriculture
- Pharmaceutical PalletsPallets for pharma and life sciences: cleanroom requirements, documented moisture, GDP compliance, plastic specification and traceability./industries/pharmaceutical
- Construction PalletsPallets for construction and building products: heavy dense loads, site conditions, one-way economics, and removal of the pile that builds up on site./industries/construction
13 pages
Service areas
Twelve scheduled markets with local lead times, route days and core balance.
- All Service AreasThe market map with balance and lead times/locations
- Atlanta, GARecycled and new pallets in Atlanta and north Georgia. Same-week delivery, scheduled collection, and one of the deepest core markets in the Southeast./locations/atlanta-ga
- Dallas–Fort Worth, TXPallet supply, recycling and removal across DFW. Deep core market, fast lead times and dedicated routes through Arlington, Garland and Alliance./locations/dallas-fort-worth-tx
- Chicago, ILRecycled and new pallets across Chicagoland. Rail-adjacent supply, heavy manufacturing demand and scheduled collection from Elk Grove to Joliet./locations/chicago-il
- Los Angeles, CAPallets across LA and the Inland Empire. Port-driven core supply, block pallet availability and collection routes through Ontario and Fontana./locations/los-angeles-ca
- Houston, TXPallets for Houston's petrochemical, energy and port industries. Heavy-duty builds, drum-friendly footprints and scheduled industrial collection./locations/houston-tx
- Newark / Northern New Jersey, NJPallets across northern New Jersey and the Port of NY/NJ corridor. Dense core supply, tight yards and routes built around narrow urban access./locations/newark-nj
- Phoenix, AZPallets across the Phoenix metro. Fast-growing distribution market, dry storage advantages and scheduled collection from Tolleson to Mesa./locations/phoenix-az
- Charlotte, NCRecycled and new pallets across Charlotte and the Carolinas. Textile, furniture and distribution demand with strong hardwood core availability./locations/charlotte-nc
- Memphis, TNPallets in Memphis, America's logistics crossroads. Air freight weight sensitivity, high throughput and same-week collection routes./locations/memphis-tn
- Columbus, OHPallets across central Ohio. E-commerce fulfilment density, one-day reach to half the US population, and scheduled collection routes./locations/columbus-oh
- Denver, COPallets across the Denver metro and Front Range. Isolated market economics, brewing and cannabis demand, and planned inbound supply./locations/denver-co
- Seattle–Tacoma, WAPallets across the Puget Sound region. Port-driven supply, moisture management in a wet climate, and routes from Kent to Sumner./locations/seattle-tacoma-wa
41 pages
The Reclaim Journal
32 long-form articles, plus eight subject indexes.
- Journal IndexEverything, newest first/blog
- Buying articlesEverything filed under Buying/blog/category/buying
- Grading articlesEverything filed under Grading/blog/category/grading
- Materials articlesEverything filed under Materials/blog/category/materials
- Operations articlesEverything filed under Operations/blog/category/operations
- Logistics articlesEverything filed under Logistics/blog/category/logistics
- Compliance articlesEverything filed under Compliance/blog/category/compliance
- Sustainability articlesEverything filed under Sustainability/blog/category/sustainability
- Industry articlesEverything filed under Industry/blog/category/industry
- Sixteen years of pallets: what we got wrongAnniversary posts usually list achievements. This one lists mistakes, because those are the only part of sixteen years that is actually useful to anybody else./blog/sixteen-years-what-we-got-wrong
- Lumber futures, core supply, and the spread between themWhen lumber spikes, both new and recycled pallets get more expensive — at different speeds and for different reasons. The gap between them is where buying decisions live./blog/lumber-futures-and-core-supply
- What a pallet audit finding looks like in a food plantThere is no such thing as an FDA-certified pallet. What exists is your documented control, and an auditor is testing whether you have one./blog/pallet-audit-finding-food-plant
- Nine blocks: an argument for block pallets in closed loopsThe strength argument is real and it is not the important one. What decides block versus stringer over a fleet's life is what happens when something breaks./blog/nine-blocks-closed-loops
- Seasonal agriculture and the twelve-week booking windowForty thousand pallets across six weeks is not a larger version of eight hundred a week. It is a different problem, and it has to be solved in February./blog/seasonal-agriculture-booking-window
- Collars beat crates more often than anyone expectsIt is a wooden frame with four hinges. It is also, for a lot of closed loops, the cheapest packaging decision available and almost nobody considers it./blog/collars-beat-crates
- Designing a pallet around a container instead of a catalogueStart with the box you are paying for, not the pallet somebody else standardised for a different vehicle in 1968./blog/design-around-the-container
- Dunnage: the wood that stops containersThe pallets were compliant. The crate was compliant. The two lengths of untreated 2x4 wedged against the load were not, and they were the first thing the inspector saw./blog/dunnage-stops-containers
- Carbon accounting for pallets without lying to yourselfMost pallet carbon claims are directionally right and quantitatively invented. Here are the factors we use, where they come from, and the uncertainty attached to each./blog/carbon-accounting-without-lying
- Publishing our grade criteria, and why that was uncomfortableThere was a real argument internally about this. Publishing a number means you have to hit it every time, including on the Friday when the load has to go./blog/publishing-our-grade-criteria
- The pallet count nobody in your building has ever doneIt requires nobody's permission, no software and no capital. It usually produces the largest single saving available to the operation, and it is almost never done./blog/the-pallet-count-nobody-has-done
- Sourcing hardwood cores: why Carolina pallets weigh moreThe species of a recycled pallet is decided by whatever sawmill was nearest when it was built, sometimes a decade ago and four hundred miles away./blog/why-carolina-pallets-weigh-more
- Heat treatment records, and the day a border agency asksThe mark on the wood is the declaration. The record behind it is the evidence. Most of the time nobody asks for the second one, and then somebody does./blog/heat-treatment-records
- Backhaul pairing: how empty miles set your pallet priceThe cheapest mile in trucking is the one that was going to be driven anyway. Most pallet buyers are sitting next to one and have never mentioned it./blog/backhaul-pairing
- Racking a pallet the wrong way round loses 40% of its capacityThis is the most common serious warehouse hazard I see, it costs nothing to fix, and almost nobody has been told about it./blog/racking-orientation
- What a 92% diversion rate actually measuresAny number you cannot interrogate is a marketing claim. Here is exactly how ours is built, including the part that does not flatter us./blog/what-92-percent-measures
- Plastic pallet business cases fail in the same place every timeThe spreadsheet says 80 trips. The operation delivers 42. That single variable is the difference between a good decision and a hundred thousand dollars of moulded polyethylene in somebody else's yard./blog/plastic-business-cases-fail-here
- Overhang: two inches that cost a third of your box strengthThe strongest part of a corrugated box is its corners. Overhang is the practice of asking those corners to hold up the box while standing on nothing./blog/overhang-costs-a-third
- The arithmetic of a repaired palletNinety seconds of my time is worth more than any other ninety seconds in this building, and it is not close./blog/arithmetic-of-a-repaired-pallet
- Methyl bromide is finished. What that means for your export packaging.MB is still a valid treatment code under ISPM-15. That is not the same as it being a good idea, and the gap between those two facts is where shipments get held./blog/methyl-bromide-is-finished
- How we grade: ninety seconds inside the sort lineFour seconds to sort, ninety seconds to repair, four seconds to check. Here is what happens in each of them, and why the last four seconds are the most important./blog/inside-the-sort-line
- Cost per trip: the only pallet metric worth reportingA food distributor raised their price per pallet by 23% and cut their annual pallet spend by 34%. Both numbers are true, and only one of them is worth reporting./blog/cost-per-trip
- Idle pallet storage and what your fire code actually saysA stack of empty pallets burns very differently from the same wood laid flat. Most operations know this vaguely. Fewer know what their own policy says about it./blog/idle-pallet-storage-fire-code
- Q4 core scarcity: why pallets cost more in NovemberEvery November a customer asks why the price moved. The answer is the same every year and it is not complicated — but it is worth understanding, because you can buy around it./blog/q4-core-scarcity
- The 48x40 doesn’t fit your container. Here’s what does.The pallet that won North America because it fits a trailer is the wrong pallet for a box that is five and a half inches narrower./blog/48x40-doesnt-fit-your-container
- Stringer vs block: the pallet jack test settles itI have watched this argument run for an hour in a conference room when it could have been settled in ten seconds on the warehouse floor./blog/stringer-vs-block-jack-test
- Wood moisture and the mould problem nobody specifies againstMould on a pallet is almost never a structural problem and almost always an audit problem. The fix is moisture, and moisture is a storage question as much as a supply one./blog/moisture-and-mould
- Reading an IPPC stamp: a field guideThe mark has four required elements. I have seen shipments held because one of them was missing and nobody at either end knew what they were looking at./blog/reading-an-ippc-stamp
- Five pallet specification mistakes that cost more than the palletsNone of these are exotic. All five turn up in ordinary purchase orders every week, and each one costs multiples of whatever the pallet saved./blog/five-specification-mistakes
- What actually happens to a pallet after it leaves your dockMost people who sell us pallets have never seen what happens next. It is a five-tier hierarchy, and about 41% of everything we collect never needs a repair at all./blog/what-happens-after-your-dock
- The hidden cost of buying pallets 380 at a timeA 53-foot trailer costs what it costs whether you put 380 pallets on it or 540. Most buyers negotiate the unit price and never look at the number that actually moves./blog/the-cost-of-buying-380-pallets
- Your supplier’s Grade A isn’t the same as ours — and nobody is lyingTwo truckloads of Grade A 48x40 from two suppliers can look like different products. Neither yard is being dishonest. The problem is that nobody outside your purchase order defines the word./blog/grade-a-is-not-a-standard
4 pages
Legal & site
The pages nobody reads until they need them.
