Pallet Supply USA

Compliance · 6 min read

Heat treatment records, and the day a border agency asks

The mark on the wood is the declaration. The record behind it is the evidence. Most of the time nobody asks for the second one, and then somebody does.

Priya RaghunathanCompliance Manager

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01The difference between a mark and a record

The IPPC mark burned into a stringer says that a registered facility performed a compliant treatment on that pallet. It is a declaration. It is not evidence.

Evidence is the charge record: which chamber, which day, how long, what the probes read, who ran it and how many units were in it. In routine trade nobody asks. In an investigation, a dispute, or a customer audit, it is the only thing that matters.

02What a compliant charge record contains

FieldWhy it exists
Charge numberTies a specific batch of wood to a specific treatment event
Date and start/end timesEstablishes the treatment window
Probe count and placementDemonstrates the coldest point was measured, not the easiest
Continuous temperature traceProves 56°C was held for 30 uninterrupted minutes
Ramp and cool-down timesShows the full cycle, not just the compliant window
Operator identityAccountability, and it changes behaviour
Unit count and descriptionTies the record to a quantity that can be reconciled
Facility registration numberLinks the record to the mark applied

03Where charges actually fail

  1. Solid stacking. Pallets stacked without airflow channels heat unevenly. The centre never reaches 56°C and the probes, if placed correctly, say so.
  2. Probe placement in a warm spot. Putting the thermocouple in an accessible outer pallet produces a compliant-looking trace and an untreated core.
  3. Opening the door mid-charge. Probe temperatures drop within seconds and the 30-minute clock restarts. Operators learn this once.
  4. Green or very wet wood. Water absorbs enormous energy. A charge of soaked pallets can take twice as long to reach temperature.
  5. Overloading the chamber. More mass than the burner can bring up in a reasonable time.

I distrust any treatment record showing a suspiciously round total time. Real charges have ragged ramp profiles, and the ones that had to restart the clock show it.

04How long to keep them

We retain seven years. That is longer than most requirements and it is deliberate: a phytosanitary investigation can reach back a long way, and the marginal cost of storing a data file is nothing against the cost of not having it.

If you treat in-house, keep the traces themselves rather than a summary. A summary is somebody's assertion about the trace; the trace is the trace. And keep them somewhere that survives a change of chamber supplier — records stranded in a decommissioned controller are records you do not have.

05The scenario this is for

A container is stopped. Live insects, or a suspect mark, or a routine inspection that escalated. The agency wants to know whether the treatment claimed by the mark actually happened.

If the answer is a charge number, a date and a probe trace showing 32 continuous minutes above 56°C, the conversation usually ends there. If the answer is that the supplier says they treated it, the outcomes range from on-arrival fumigation at $400 to $2,500 per container, through re-export at your cost, to destruction of the packaging and occasionally the goods.

This is why we treat in our own chambers rather than subcontracting it. Not because subcontractors are unreliable, but because the record needs to be ours to produce. More on how we run charges is on the heat treatment service page.

Large indoor sorting area filled with stacks of used wood pallets of varying sizes and conditions, including some blue and red pool pallets.
Intake, before grading. Every pallet in this frame gets picked up and assessed by hand — about four seconds each.
Warehouse aisle with tall stacks of recycled 48x40 wood pallets on the right and racked, wrapped loads on the left.
Graded 48x40 stock staged for despatch. Stacked for transport, a 53-foot trailer takes 500–560 of these.

Vocabulary

Terms this article uses

Pulled from the text automatically and defined the way the trade uses them.
Core
An as-collected used pallet — unsorted, unrepaired and ungraded. Raw material rather than a product, and priced accordingly.
Heat treatment (HT)
Raising the core temperature of wood to 56°C for 30 continuous minutes to satisfy ISPM-15. Also drops moisture to 15–20%.
IPPC mark
The stamp showing compliance with ISPM-15: wheat symbol, country code, facility number and treatment code. Missing any element invalidates it.
Stringer
The board set on edge that separates the top and bottom decks of a stringer pallet. Usually 1.5 x 3.5 inches nominal.

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