Pallet Supply USA

Built to order

New wood pallets, built the week you order them

New wood pallets are built from freshly milled lumber to a defined specification — species, board thickness, fastener pattern and deck layout are all yours to set. They cost roughly two to three times a recycled equivalent and earn that premium in dimensional consistency, appearance and predictable service life.

Lead time
5–12 days
Species
SYP / hardwood
MOQ
250 units

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Price this, properly

Send the quantity and we'll quote your actual lane — not a national average.

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U.S. ZIP 30318 or Canadian M5V 2T6. Checked against the state you enter.

Whole units. An estimate is fine.

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01When new is genuinely the right call

We are a recovery-first company, so this page carries a bias we should state plainly: we would rather sell you a recycled pallet. That said, there are four situations where new wood is the correct engineering answer, and pretending otherwise would cost you money downstream.

  1. Automated handling. AS/RS shuttles, robotic layer pickers and automated wrappers need dimensional tolerance tighter than a repaired deck can hold. Build tolerance on new stock is ±0.25 in; recycled realistically runs ±0.5 to ±1.0 in.
  2. Brand-facing display. If the pallet reaches a retail floor as a display base, it is packaging, not logistics. Buy new and specify the top deck.
  3. Regulated moisture. Pharmaceutical, nutraceutical and some electronics specs require documented kiln-dried lumber at ≤19% moisture with a certificate. Recycled stock cannot carry that paperwork credibly.
  4. Non-standard geometry. A 44x56 four-way block pallet with a double-wing top deck does not exist in the recovery stream. It has to be built.

02Species and what each one is good at

SpeciesWeight (48x40)StrengthBest forRelative cost
Southern Yellow Pine33–38 lbHigh for its weightGeneral freight, export, heat treatmentBaseline
Mixed hardwood (oak, gum, maple)42–52 lbHighestHeavy machinery, drums, castings+8–15%
Spruce / Fir / Pine (SPF)30–35 lbModerateLight goods, air freight sensitivity−5%
Poplar35–40 lbModerateClean appearance, low resin+5%
Kiln-dried SYP30–34 lbHighPharma, electronics, mould-sensitive loads+18–25%

03The specification sheet we will ask you to fill

A build quote needs eight decisions. If you do not know some of them, say so — our design desk will propose a spec based on your load and we will send a drawing before anything is cut.

DecisionOptionsDefault if unspecified
FootprintAny, to 96 in48 x 40 in
Entry2-way, partial 4-way notched, full 4-way blockPartial 4-way notched
Top deckFlush, single wing, double wingFlush
Deck coverage5, 6, 7 boards or solid7 board
Board thickness0.5 in to 1.0 in0.625 in
Stringer1.5 x 3.5 in, 1.5 x 5.5 in1.5 x 3.5 in
FastenerHelical, screw-shank, stapleHelical drive screw
TreatmentNone, HT / ISPM-15, kiln-driedNone

Fastener choice is the one people skip and regret. Helical drive screws hold roughly three times the withdrawal load of a plain smooth-shank nail, which is what determines whether the pallet survives a fifth trip or splits on the second. We build with helical as standard and charge for the downgrade, not the upgrade.

04Lead times, minimums and how we schedule a build

  • Minimum order: 250 units for a standard GMA build; 500 for a custom footprint (the setup cost has to amortise across something).
  • Standard lead time: 5–8 working days for SYP GMA, 8–12 for hardwood or custom geometry.
  • Drawing approval: 24 hours on custom builds. Nothing is cut before you sign the drawing.
  • Heat treatment: adds 1 day and $1.10–$1.90 per pallet.
  • Blanket orders: we will hold a build schedule and release against it monthly, which flattens your price against lumber volatility.

“We spent two years buying new pallets because our automation vendor said we had to. Turns out we only needed new for the 14% of volume that went through the shuttle. The rest went recycled and the line never noticed.”

— Operations director, Midwest 3PL — paraphrased with permission
Sorted stacks of graded wood pallets in a warehouse, with a blue plastic pallet lying on the floor in the foreground.
Sorted and stacked by grade. Nothing here ships until a second grader has checked it.
Warehouse aisle with tall stacks of recycled 48x40 wood pallets on the right and racked, wrapped loads on the left.
Graded 48x40 stock staged for despatch. Stacked for transport, a 53-foot trailer takes 500–560 of these.

By the numbers

The figures worth remembering

Four numbers that decide most of what follows on this page.
Build tolerance on all axes
±0.25 inBuild tolerance on all axes
Minimum order, standard footprint
250Minimum order, standard footprint
Helical screw withdrawal strength vs plain nail
3×Helical screw withdrawal strength vs plain nail
Working days from order to despatch
5–12Working days from order to despatch

Rules of thumb

Carry these in your head

  • 01New is right for automation, display, documented moisture and non-standard geometry. Rarely for anything else.
  • 02Board thickness beats species for load capacity.
  • 03A fourth stringer is cheaper than a grade upgrade and does more.
  • 04Nothing gets cut before you sign the drawing.

Before you order

The decisions we will ask you to make

A quote turnaround is limited by how many follow-up questions we have to ask. Working through this list removes nearly all of them.
  1. 01

    Footprint

    Anything up to 96 in. Default is 48 x 40 with the stringer dimension first — say which axis the stringers run if it is not standard.

  2. 02

    Entry type

    Two-way, partial four-way notched, or full four-way block. If pallet jacks come at it from all sides you need block construction, not notches.

  3. 03

    Deck coverage

    Five, six or seven boards, or solid. Small or unstable cases want more coverage; heavy point loads want thicker boards.

  4. 04

    Board thickness

    0.5 in to 1.0 in. Going from 0.5 to 0.75 raises bending capacity more than changing species does.

  5. 05

    Stringer count

    Three is standard. A fourth reduces unsupported span and can add 30–40% to racked capacity.

  6. 06

    Fastener

    Helical drive screw as standard. We charge for the downgrade to smooth shank, not for the upgrade.

  7. 07

    Moisture specification

    Ambient by default. Kiln-dried to ≤19% with a certificate where pharma, electronics or a customer spec requires it.

  8. 08

    Treatment

    ISPM-15 heat treatment adds one day and $1.10–$1.90 per pallet.

What goes wrong

Expensive mistakes, and the fix for each

Every one of these turns up in ordinary purchase orders. All of them cost multiples of whatever they appeared to save.
01

Buying new for the whole fleet when only part of it needs new

Automation, retail display and documented moisture are real reasons for new. They rarely apply to more than a fraction of volume.

FixSplit the fleet. Buy new for the automated or customer-facing portion and recycled for everything else.

02

Buying new to solve an appearance problem

An A-clean recycled sort screens stain, mould shadow, paint and splinters for about $1.40 a pallet, against a $13–$18 premium for new.

FixTry the appearance sort first. It solves most retail rejection at a tenth of the cost.

03

Not specifying the fastener

Deck separation, not board breakage, is a common failure mode. Smooth-shank nails hold about a third of what helical screws do.

FixWrite the fastener into the spec. It is the difference between a fifth trip and a split on the second.

04

Ignoring weight on weight-limited lanes

Swapping mixed hardwood for SYP saves roughly 12 lb per pallet — 312 lb on a 26-pallet trailer.

FixIf you weigh out rather than cube out, specify SYP and check the load rating still covers you.

Side by side

Species, and what each is good at

SpeciesWeight (48x40)StrengthBest forRelative cost
Southern Yellow Pine33–38 lbHigh for its weightGeneral freight, export, heat treatmentBaseline
Mixed hardwood42–52 lbHighestHeavy machinery, drums, castings+8–15%
Spruce / Fir / Pine30–35 lbModerateLight goods, air freight−5%
Poplar35–40 lbModerateClean appearance, low resin+5%
Kiln-dried SYP30–34 lbHighPharma, electronics, mould-sensitive+18–25%

Against our interest

When this is the wrong answer

We would rather lose the order than sell you the wrong thing. These are the situations where this page is not what you need.
  • 01

    One-way freight that never comes back

    You are paying two to three times the price for durability that your customer consumes and then discards. Recycled at the lowest adequate grade is the correct answer here.

  • 02

    Solving an appearance complaint

    An A-clean recycled sort screens stain, mould shadow, paint and splinters for about $1.40. Buying new to fix cosmetics costs ten times that.

  • 03

    Urgent replacement inside 48 hours

    We deliberately hold little new inventory — milled lumber ties up capital that does more good funding recovery routes. If you need stock tomorrow, recycled is what exists.

What moves the price

Cost drivers, and roughly how much each one is worth

A quote is not a list price with a discount applied. It is these variables added up, which is why two quotes for nominally the same thing can differ so widely.
Indicative. Your lane, volume and specification decide where inside each range you land.
DriverWhat it isRough effect
Lumber futuresNew pallet prices track the underlying commodity almost directly, on a short lag.The dominant input
SpeciesMixed hardwood over Southern Yellow Pine, or kiln-dried over ambient.−5% to +25%
Board thickness and stringer countGoing from 0.5 in to 0.75 in decking, or adding a fourth stringer, raises material cost and capacity together.+8–20%
Run sizeSetup, jig change and lumber ordering amortise across the run. A 250-unit order carries far more of it than a 2,500-unit one.+10–30% at minimum quantity
Indicative. Your lane, volume and specification decide where inside each range you land.

Due diligence

Questions to ask any supplier

Us included. The answers tell you a great deal, and so does how quickly they arrive — a yard that has these documents ready is a yard that has thought about them.
  1. 01

    “What fastener will you build with, and what is the withdrawal strength?”

  2. 02

    “What dimensional tolerance do you hold, and how is it checked?”

  3. 03

    “Will I see a dimensioned drawing before anything is cut?”

  4. 04

    “Can you supply a kiln-dry certificate, and at what moisture content?”

  5. 05

    “What is the lumber grade, and is it band-sawn or circular-sawn?”

  6. 06

    “If lumber moves during the term, what is the adjustment mechanism?”

The rulebook

Standards and authorities that actually apply

Plenty of pallet marketing invokes standards loosely. These are the real documents behind this subject, and what each one does and does not cover.
ANSI MH1

Dimensions, terminology and component definitions for pallets and unit-load bases.

ISO 6780

Principal dimensions and tolerances for flat pallets in intercontinental handling.

Relevant if the pallet will be used internationally.

NWPCA Pallet Design System (PDS)

The industry's engineering analysis tool for wood pallet design — used to predict deflection and capacity for a given build.

ISPM-15

Required if the pallet leaves the country. Adds heat treatment and an IPPC mark to the build.

Vocabulary

The terms used on this page

Defined the way the trade uses them, not the way a dictionary would.
Kiln dried (KD)
Lumber dried in a controlled kiln to a specified moisture content, typically ≤19%. Not the same as heat treatment, though the processes overlap.
Drive screwalso: Helical nail
A helically threaded fastener that resists withdrawal roughly three times better than a smooth-shank nail. Our standard.
Deck coverage
The percentage of the pallet face covered by boards. A seven-board 48x40 top deck is roughly 87% coverage.
Stringer
The board set on edge that separates the top and bottom decks of a stringer pallet. Usually 1.5 x 3.5 inches nominal.
Four-way entryalso: Partial four-way
Access from all four sides. True four-way requires block construction; a notched stringer pallet is only four-way for forklifts, not for pallet jacks.
Flush pallet
A pallet whose deck boards end level with the stringers, with no overhang. The opposite of a wing pallet.
Wing palletalso: Overhang pallet
A pallet whose deck boards overhang the stringers, adding strap surface and improving edge-rack support.

From the journal

Longer reading on this subject

Written by the people who grade, repair and haul the wood — including the articles that argue against buying from us.
Materials6 min readMarcus Ellery

Sourcing hardwood cores: why Carolina pallets weigh more

The species of a recycled pallet is decided by whatever sawmill was nearest when it was built, sometimes a decade ago and four hundred miles away.

Read
  • hardwood
  • sourcing
  • species
Industry6 min readPriya Raghunathan

What a pallet audit finding looks like in a food plant

There is no such thing as an FDA-certified pallet. What exists is your documented control, and an auditor is testing whether you have one.

Read
  • food safety
  • audit
  • specification

Reference

Full specification

The numbers our own graders and builders work to. Print it, or paste it into a purchase order.
SpecificationDetail
Standard build48x40 GMA, 7-board top, 3-board bottom, partial 4-way
Lumber grade#2 and better, band-sawn or circular-sawn
Moisture contentAmbient standard; ≤19% kiln-dried on request
FastenersHelical drive screw shank, 2.25 in standard
Dimensional tolerance±0.25 in on all axes
Static / dynamic load6,000–7,500 lb / 2,800–3,000 lb
CertificationISPM-15 HT stamp available; kiln-dry certificate on request
Minimum order250 units standard, 500 units custom
Lead time5–12 working days

Questions

Answers to what buyers actually ask

Straight answers, including the ones that cost us the sale.

How much more does a new pallet cost than a recycled one?

Roughly 2.2 to 3 times. A recycled Grade A 48x40 typically lands at $11–$16 delivered; the new SYP equivalent lands at $22–$34. The gap widens when lumber futures spike and narrows when core supply tightens.

Can new pallets be heat treated for international shipping?

Yes, and it is simpler than treating recycled stock because every component is known. Heat treatment to 56°C core for 30 minutes adds one day and $1.10–$1.90 per pallet, and the pallet ships with the IPPC mark burned into two opposing stringers.

What is the real minimum order for a custom size?

500 units. Below that, the saw setup, jig change and lumber ordering cost more than the pallets are worth, and you would be better served by a standard footprint with a slip sheet or a top cap.

Do you stock new pallets for immediate shipment?

Only in small buffer quantities of standard 48x40 SYP. We deliberately keep new inventory low — holding milled lumber ties up working capital that does more good funding recovery routes. If you need new stock inside 48 hours, tell us and we will say honestly whether we can do it.

What species do you build new pallets from?

Southern yellow pine for most builds, hardwood where the load concentrates or the pallet has to survive repeated racking. Species changes weight, fastener holding and cost more than it changes the headline capacity figure, so we specify it against how the pallet will actually be handled.