Pallet Supply USA

Engineered build

Custom pallets designed around the load, not the catalogue

A custom pallet is specified from the load down: product footprint, weight distribution, handling method, rack geometry and container cube. We produce a drawing, you approve it, then we build. Minimum run is 500 units for a new footprint, with a 8–14 working day lead time.

MOQ
500 units
Lead time
8–14 days
Drawing
24 hours

Request a quote

Price this, properly

Send the quantity and we'll quote your actual lane — not a national average.

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U.S. or Canada only — format (404) 555-7842.

Two-letter code or full name.

U.S. ZIP 30318 or Canadian M5V 2T6. Checked against the state you enter.

Whole units. An estimate is fine.

Unsure? Leave it — our grader will recommend one.

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01The eight questions our design desk asks

  1. What are the product's exact footprint dimensions, and does it come in cases or as one unit?
  2. What is the loaded weight, and is it distributed evenly or concentrated at points?
  3. How is it handled — forklift, jack, clamp truck, conveyor, robot?
  4. Will it be racked? On beams, on a deck, or in a drive-in system?
  5. How high do loads stack, and does anything sit on top of this one?
  6. Does it enter an international container? What internal dimensions?
  7. Does it need ISPM-15 treatment?
  8. Does it come back to you, or is this one-way?

Answer those eight and a competent designer can specify the pallet. Answer three of them and you will get a pallet that works until the day it does not.

02Overhang: the error that eats capacity

When product hangs over the pallet edge, the deck stops supporting it and the case corner carries load it was never designed to carry. This is the single most common cause of load collapse in transit, and it is entirely a specification problem.

Corrugated compression loss with unsupported overhang. Figures are industry-typical; the direction is what matters.
OverhangApproximate compression strength lossPractical effect
0 in (flush)0%Design intent
0.5 in~10%Usually tolerable
1 in~20%Visible corner crush on lower tiers
2 in~32%Load failure risk in transit
3 in~43%Do not ship
Corrugated compression loss with unsupported overhang. Figures are industry-typical; the direction is what matters.

03Container cube: where custom pays for itself

A standard 40-foot container has an internal width of about 7 ft 8 in (2,352 mm). Two 48-inch pallets side by side occupy 96 inches — 8 feet — and do not fit. Two 40-inch pallets occupy 80 inches and waste 12 inches of width on every row.

Designing to the container rather than to the catalogue is routinely worth 8–15% more product per box. On a lane running 200 containers a year, that is between 16 and 30 containers you no longer pay for, which dwarfs any pallet cost difference.

ContainerInternal widthEfficient pallet pairings
20 ft standard92.5 in2 x 45 in, or 1 x 48 + 1 x 42
40 ft standard92.5 in2 x 45 in, 2 x 44 in
40 ft high cube92.5 inSame width, more height for taller loads
53 ft domestic trailer98–100 in2 x 48 in — the reason 48x40 dominates

04What we build

  • Non-standard footprints from 24x24 up to 96x120 in
  • Heavy-duty builds with 4–6 stringers or reinforced block bases, to 8,000 lb static
  • Wing and double-wing decks for strapping and edge-rack support
  • Solid-deck and near-solid-deck platforms for small or unstable cases
  • Skids — two-way, no bottom deck — for machinery and one-time moves
  • Export crates and cleated plywood boxes, see crates and boxes
  • Notched, unnotched, chamfered-lead-board and jack-friendly variants
A short stack of six different used pallets showing the variety of construction and branding, including a blue CHEP pallet and a PECO-stamped pallet.
Six pallets, six conditions. The blue CHEP and the PECO deck in this stack belong to pooling companies — we sort those out and return them rather than buying them.
Close-up of weathered wood pallets stacked outdoors, with an IPPC heat-treatment stamp reading US 163579 HT visible on a stringer, and blue pool pallets alongside.
An IPPC mark on a stringer — country, facility number, treatment code. This one reads US 163579 HT.

By the numbers

The figures worth remembering

Four numbers that decide most of what follows on this page.
Minimum run, new footprint
500Minimum run, new footprint
Drawing turnaround from a complete spec
24 hDrawing turnaround from a complete spec
Working days to build
8–14Working days to build
Maximum static load on reinforced builds
8,000 lbMaximum static load on reinforced builds

Rules of thumb

Carry these in your head

  • 01Design from the load down, never from the catalogue across.
  • 02If the annual saving is not three times the annual premium, stay standard.
  • 03Container internal width, not tradition, should set an export footprint.
  • 04Nothing is cut before the drawing is signed.

Before you order

The decisions we will ask you to make

A quote turnaround is limited by how many follow-up questions we have to ask. Working through this list removes nearly all of them.
  1. 01

    Product footprint

    Exact dimensions, and whether it arrives as cases or as one unit.

  2. 02

    Loaded weight and distribution

    Total weight is not enough. Point loads concentrate force where the deck is thinnest.

  3. 03

    Handling method

    Forklift, pallet jack, clamp truck, conveyor or robot. Each has different geometry requirements.

  4. 04

    Racking

    On beams, on a deck, or in a drive-in system. This sets the capacity you must design to.

  5. 05

    Stack height

    How high loads go, and whether anything sits on top of this one.

  6. 06

    Container or trailer

    Internal width decides the maximum footprint. A 40-foot container is about 92.5 in.

  7. 07

    Treatment

    ISPM-15 if it leaves the country.

  8. 08

    Does it come back?

    One-way changes every trade-off in favour of the cheapest adequate build.

What goes wrong

Expensive mistakes, and the fix for each

Every one of these turns up in ordinary purchase orders. All of them cost multiples of whatever they appeared to save.
01

Ordering a custom footprint before checking the cheap fixes

Roughly a third of custom enquiries resolve into a top cap, a slip sheet or a revised case tile.

FixTry the accessory and the stacking pattern first. A $0.60 corner board frequently beats a $28 custom deck.

02

Forgetting end-of-life value

Nobody else uses your footprint, so an odd pallet is worth fibre value at end of life — roughly a tenth of pallet value.

FixPut the residual value into the business case before committing.

03

Agreeing a footprint by email and skipping the drawing

Board thickness, stringer count, entry type and fastener are what determine whether the pallet works, and they are exactly what gets skipped.

FixInsist on a dimensioned drawing and sign it. We do not cut before you do.

Side by side

Overhang, and what it costs

OverhangCompression strength lostPractical effect
0 in (flush)0%Design intent
0.5 in~10%Usually tolerable
1 in~20%Visible corner crush on lower tiers
2 in~32%Load failure risk in transit
3 in~43%Do not ship

Against our interest

When this is the wrong answer

We would rather lose the order than sell you the wrong thing. These are the situations where this page is not what you need.
  • 01

    Runs under 500 units

    Saw setup, jig change and lumber ordering cost more than the pallets are worth. A standard footprint plus an accessory is almost always cheaper below that.

  • 02

    Anything you may need at short notice

    There is no yard in the country holding 300 of your size. Lead time is build time, permanently.

  • 03

    Fixing overhang before checking the cheap options

    Roughly a third of custom enquiries resolve into a revised case tile, a top cap or a slip sheet. Those cost cents against tens of dollars.

What moves the price

Cost drivers, and roughly how much each one is worth

A quote is not a list price with a discount applied. It is these variables added up, which is why two quotes for nominally the same thing can differ so widely.
Indicative. Your lane, volume and specification decide where inside each range you land.
DriverWhat it isRough effect
Lumber yieldAn odd width may waste a rip that a standard width does not, and that waste is priced into every unit forever.+10–25%
Setup amortisationFirst run carries the tooling and jig cost; repeat runs of the same spec do not.First run +15–40%, repeats +10%
ReinforcementExtra stringers, thicker decking and blocking for point loads all add material.+15–35%
Lost residual valueNobody else uses your footprint, so end-of-life is fibre value rather than pallet value.Roughly a tenth of standard resale
Indicative. Your lane, volume and specification decide where inside each range you land.

Due diligence

Questions to ask any supplier

Us included. The answers tell you a great deal, and so does how quickly they arrive — a yard that has these documents ready is a yard that has thought about them.
  1. 01

    “Will you produce a dimensioned drawing before cutting, and how long does it take?”

  2. 02

    “Have you checked whether a standard footprint plus an accessory solves this?”

  3. 03

    “What is the repeat-run price once the spec is tooled?”

  4. 04

    “What is this footprint worth at end of life?”

  5. 05

    “Can you reverse-engineer the pallet we already use from a sample?”

  6. 06

    “What tolerance will you hold, and how is it verified?”

The rulebook

Standards and authorities that actually apply

Plenty of pallet marketing invokes standards loosely. These are the real documents behind this subject, and what each one does and does not cover.
NWPCA Pallet Design System (PDS)

The engineering analysis used to predict deflection, capacity and safety factor for a proposed build before it is made.

ANSI MH1

Dimensional and terminology conventions — including that the first dimension runs along the stringers.

ASTM D1185

Test methods for pallets and related structures, used to validate a design against its intended load.

ISTA / ASTM D642

Transit and compression testing for the packaged load. Relevant because overhang is a packaging failure as much as a pallet one.

Vocabulary

The terms used on this page

Defined the way the trade uses them, not the way a dictionary would.
Overhang
Product extending past the pallet edge. Two inches of overhang cuts corrugated compression strength by roughly a third.
Skid
A pallet with no bottom deck — two or three runners with a deck on top. Lighter and cheaper; cannot be jacked from underneath.
Deck coverage
The percentage of the pallet face covered by boards. A seven-board 48x40 top deck is roughly 87% coverage.
Wing palletalso: Overhang pallet
A pallet whose deck boards overhang the stringers, adding strap surface and improving edge-rack support.
Static load
The weight a pallet supports at rest on a flat, continuous surface. The highest of the three ratings and the least useful.
Dynamic load
The maximum weight a pallet carries while being moved by a forklift or jack. Typically 35–45% of static load.
Racked load
The weight a pallet carries spanning two rack beams with nothing beneath the centre. Always the lowest of the three load ratings.

From the journal

Longer reading on this subject

Written by the people who grade, repair and haul the wood — including the articles that argue against buying from us.
Industry6 min readPriya Raghunathan

What a pallet audit finding looks like in a food plant

There is no such thing as an FDA-certified pallet. What exists is your documented control, and an auditor is testing whether you have one.

Read
  • food safety
  • audit
  • specification

Reference

Full specification

The numbers our own graders and builders work to. Print it, or paste it into a purchase order.
SpecificationDetail
Footprint range24x24 in to 96x120 in
ConstructionStringer, block, or skid
SpeciesSYP, mixed hardwood, poplar, SPF, kiln-dried on request
Board thickness0.5 in to 1.25 in
Max static load8,000 lb on reinforced builds
TreatmentISPM-15 HT, kiln drying, or none
Drawing turnaround24 hours from complete spec
Minimum run500 units new footprint; 250 units on a previously tooled spec
Lead time8–14 working days

Questions

Answers to what buyers actually ask

Straight answers, including the ones that cost us the sale.

How much more does a custom pallet cost?

Usually 15–40% over the standard equivalent of the same construction, driven mainly by lumber yield — an odd width may waste a rip that a standard width does not. On repeat orders of a tooled spec the premium drops to around 10%.

Can you reverse-engineer a pallet we already use?

Yes. Send one to the yard or send us photos with a tape measure in frame, and we will produce a dimensioned drawing. We do this frequently when an incumbent supplier changes hands and the spec was never written down.

Will you tell me if I don't need a custom pallet?

Yes, and we do it often. Roughly a third of custom enquiries resolve into a standard footprint plus an accessory, or a different stacking pattern. That conversation costs us a large order and earns a customer, which is the trade we prefer.

Can custom pallets be recycled at end of life?

Any solid wood pallet can be recovered — dismantled for boards or ground for fibre. Odd footprints have less resale value in the open market because nobody else uses them, which is worth factoring into a total-cost decision before choosing a non-standard size.

How long does a custom pallet take from drawing to delivery?

Five to fourteen days once the drawing is approved, and approval usually takes longer than the build. We produce the drawing, you sign it off, then we cut. Changing a deck layout on paper costs nothing; changing it after a production run costs a run.