Pallet Supply USA

Service

What happens to the wood that can't be a pallet again

Pallets that cannot be repaired or remanufactured are ground, screened and de-metalled into wood fibre. That fibre becomes landscape mulch, animal bedding, engineered wood panel feedstock or biomass fuel — in that order of preference, because the first three keep the carbon locked up and the last one releases it.

Metal removal
Magnetic
Products
4 tiers
Min load
Bulk / walking floor

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U.S. ZIP 30318 or Canadian M5V 2T6. Checked against the state you enter.

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01The four fibre products

ProductScreen sizeGoes toCarbon outcome
Landscape mulch, natural0.5–2 inLandscapers, municipalitiesSequestered, slow release
Colour-enhanced mulch0.5–2 inRetail garden, commercial landscapingSequestered
Animal bedding fibre0.25–0.75 in, driedEquine, poultry, dairySequestered, then composted
Panel feedstockVariable, to specParticleboard and MDF millsLocked into a product for decades
Biomass fuelHog fuel, 2–4 inIndustrial boilers, CHPReleased — last resort

We route to the highest tier a given batch qualifies for. Painted or stained wood cannot go to bedding; wood with residual metal cannot go to panel mills; anything with chemical contamination goes to controlled disposal rather than into a horse stall.

02Why metal removal is the whole game

A single 48x40 pallet contains roughly 78 fasteners. Ground into fibre, those become 78 short steel fragments distributed through the batch. In landscape mulch that is a lawnmower hazard. In animal bedding it is a veterinary emergency. In panel feedstock it destroys knives worth thousands of dollars.

  1. Primary grind reduces pallets to coarse fibre.
  2. Overband magnets lift ferrous metal from the conveyor.
  3. Secondary grind sizes the fibre to product specification.
  4. A second magnetic pass catches fragments exposed by the second grind.
  5. Screening removes fines and oversize.
  6. Batch inspection before load-out.

03The carbon logic behind the ordering

Wood is roughly half carbon by dry weight, drawn out of the atmosphere while the tree grew. What happens next determines whether that carbon stays out of the air.

  • Reused as a pallet — carbon stays locked, and no new pallet is built. Best outcome by far.
  • Panel feedstock — carbon locked into furniture or construction board for decades.
  • Mulch and bedding — carbon released slowly over years, with soil benefits along the way.
  • Biomass fuel — carbon released immediately, though it does displace fossil fuel.
  • Landfill — carbon released as methane, which is far worse than releasing it as CO₂.

That hierarchy is why we treat grinding as a failure state rather than a business line. Every pallet that becomes mulch is a pallet that could not be repaired, and our operational target is to shrink that number, not grow it.

Large indoor sorting area filled with stacks of used wood pallets of varying sizes and conditions, including some blue and red pool pallets.
Intake, before grading. Every pallet in this frame gets picked up and assessed by hand — about four seconds each.
Sorted stacks of graded wood pallets in a warehouse, with a blue plastic pallet lying on the floor in the foreground.
Sorted and stacked by grade. Nothing here ships until a second grader has checked it.

By the numbers

The figures worth remembering

Four numbers that decide most of what follows on this page.
Magnetic separation passes, not one
2Magnetic separation passes, not one
Fasteners ground out of every 48x40
~78Fasteners ground out of every 48x40
Fibre product tiers above landfill
4Fibre product tiers above landfill
Share that goes to energy recovery
<1%Share that goes to energy recovery

Rules of thumb

Carry these in your head

  • 01Wood is roughly half carbon by dry weight. What happens next decides whether it stays out of the air.
  • 02Grinding is a failure state, not a business line.
  • 03Heat-treated wood is simply wood that has been heated — safe for landscape use.
  • 04Chemically contaminated wood never enters the fibre stream.

Before you order

The decisions we will ask you to make

A quote turnaround is limited by how many follow-up questions we have to ask. Working through this list removes nearly all of them.
  1. 01

    Product grade needed

    Landscape mulch, bedding, panel feedstock and hog fuel are screened and dried differently.

  2. 02

    Metal tolerance

    Panel mills have zero tolerance — metal destroys knives worth thousands.

  3. 03

    Colour

    Iron-oxide and carbon-black pigments, the same minerals used in concrete colouring. Not paint, not dye.

  4. 04

    Moisture

    Bedding-grade fibre is dried to a tighter specification than landscape mulch.

  5. 05

    Delivery format

    Bulk walking-floor loads. We are not set up for bagged retail quantities.

What goes wrong

Expensive mistakes, and the fix for each

Every one of these turns up in ordinary purchase orders. All of them cost multiples of whatever they appeared to save.
01

Single-pass magnetic separation

A nail buried inside a block of wood is invisible to a magnet until the second grind exposes it.

FixTwo passes, one after each grind. Suppliers who do one pass produce fibre with metal in it.

02

Sending painted wood to bedding

Coatings that are fine in landscape mulch are not fine in a horse stall.

FixSort before grinding, and route painted stock to a lower tier.

03

Treating grinding as the goal

Every pallet that becomes mulch is a pallet that could not be repaired.

FixJudge a recycler on how little they grind, not how much.

Side by side

Where the fibre goes, and what happens to the carbon

ProductScreen sizeGoes toCarbon outcome
Landscape mulch, natural0.5–2 inLandscapers, municipalitiesSequestered, slow release
Colour-enhanced mulch0.5–2 inRetail garden, commercialSequestered
Animal bedding fibre0.25–0.75 in, driedEquine, poultry, dairySequestered, then composted
Panel feedstockTo specParticleboard and MDF millsLocked into a product for decades
Biomass fuel2–4 in hog fuelIndustrial boilers, CHPReleased — last resort

Against our interest

When this is the wrong answer

We would rather lose the order than sell you the wrong thing. These are the situations where this page is not what you need.
  • 01

    Anything that could still be a pallet

    Grinding is a failure state. A pallet that becomes mulch is one nobody could repair, and we judge ourselves on how little of that we do.

  • 02

    Painted or chemically treated wood into animal bedding

    Coatings that are acceptable in landscape mulch are not acceptable in a horse stall. Sorting happens before grinding for exactly this reason.

  • 03

    Bagged retail quantities

    We sell bulk by the walking-floor load. There is almost always a local distributor better set up for bagged product.

What moves the price

Cost drivers, and roughly how much each one is worth

A quote is not a list price with a discount applied. It is these variables added up, which is why two quotes for nominally the same thing can differ so widely.
Indicative. Your lane, volume and specification decide where inside each range you land.
DriverWhat it isRough effect
Screen specificationBedding-grade fibre is screened finer and dried to a tighter specification than landscape mulch.Processing time and yield
Metal separation passesTwo magnetic passes rather than one, because a nail inside a block is invisible until the second grind exposes it.Non-negotiable, and it costs
ColouringIron-oxide and carbon-black mineral pigments applied at processing.Premium over natural
Haul distanceBulk fibre is low value per ton, so freight dominates quickly.Limits economic radius
Indicative. Your lane, volume and specification decide where inside each range you land.

Due diligence

Questions to ask any supplier

Us included. The answers tell you a great deal, and so does how quickly they arrive — a yard that has these documents ready is a yard that has thought about them.
  1. 01

    “How many magnetic separation passes, and where in the process?”

  2. 02

    “What screen size, and is the fibre dried?”

  3. 03

    “What is the colouring — pigment or dye?”

  4. 04

    “How is painted or treated wood sorted out before grinding?”

  5. 05

    “Is any of this going to energy recovery, and what share?”

The rulebook

Standards and authorities that actually apply

Plenty of pallet marketing invokes standards loosely. These are the real documents behind this subject, and what each one does and does not cover.
Mulch and Soil Council certification

The industry certification programme for mulch products, covering labelling accuracy and contaminant limits.

State compost and mulch regulations

Vary considerably. Some states regulate feedstock and contaminant thresholds for landscape and agricultural use.

Panel mill feedstock specifications

Particleboard and MDF mills set their own contaminant limits, and metal tolerance is effectively zero.

RCRA / state hazardous waste rules

Determine the route for chemically contaminated wood, which never enters the fibre stream.

Vocabulary

The terms used on this page

Defined the way the trade uses them, not the way a dictionary would.
Core
An as-collected used pallet — unsorted, unrepaired and ungraded. Raw material rather than a product, and priced accordingly.
Grade C
Structurally sound but cosmetically rough. Suitable for floor-stacked storage and one-way freight; never for racking.
Remanufactured pallet
A pallet rebuilt from recovered components, often to a different size than the original. Distinct from a repaired pallet.

From the journal

Longer reading on this subject

Written by the people who grade, repair and haul the wood — including the articles that argue against buying from us.
Sustainability8 min readLena Brandt

What actually happens to a pallet after it leaves your dock

Most people who sell us pallets have never seen what happens next. It is a five-tier hierarchy, and about 41% of everything we collect never needs a repair at all.

Read
  • recycling
  • circular economy
  • diversion
Sustainability8 min readLena Brandt

Carbon accounting for pallets without lying to yourself

Most pallet carbon claims are directionally right and quantitatively invented. Here are the factors we use, where they come from, and the uncertainty attached to each.

Read
  • carbon
  • ESG
  • reporting
Sustainability7 min readLena Brandt

What a 92% diversion rate actually measures

Any number you cannot interrogate is a marketing claim. Here is exactly how ours is built, including the part that does not flatter us.

Read
  • diversion
  • reporting
  • ESG

Questions

Answers to what buyers actually ask

Straight answers, including the ones that cost us the sale.

Is pallet mulch safe for gardens?

Natural, uncoloured mulch from untreated pallet wood is safe for landscape use. Avoid mulch made from painted or chemically treated wood. Ours is sorted before grinding, and heat-treated wood — which is simply wood that has been heated — poses no issue at all.

Do you sell mulch to the public?

We sell in bulk by the walking-floor load to landscapers, municipalities and distributors. We are not set up for bagged retail quantities, and there is usually a local distributor who is.

What makes coloured mulch coloured?

Iron-oxide pigments for reds and browns, carbon black for black. These are the same mineral pigments used in concrete colouring — not paint, not dye, and not a coating that flakes off into soil.

Can contaminated pallets be recovered?

Chemically contaminated wood cannot enter the fibre stream and goes to controlled disposal. Surface mould, water staining and dirt are not contamination in this sense and process normally. If a pallet has held a chemical spill, tell us — it changes the route entirely.

What does grinding recover that repair cannot?

Everything below repairable condition. Boards too short to reuse, split stringers and rotted decks become fibre instead of landfill. It is the lowest-value route in the cascade and the reason overall diversion reaches 92% rather than stalling at the point where repair runs out.