Pallet Supply USA

The Reclaim Journal

Field notes from inside the yard

32 long-form articles written by the people who grade, repair, treat and haul the wood — not by a marketing department. Everything here is what we would tell you on a site visit, including the parts that cost us the sale.

Articles
32
Contributors
6
Since
Feb 2024

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Latest

Operations8 min readDana Whitfield

Sixteen years of pallets: what we got wrong

Anniversary posts usually list achievements. This one lists mistakes, because those are the only part of sixteen years that is actually useful to anybody else.

Read
  • company
  • lessons
  • history
Large indoor sorting area filled with stacks of used wood pallets of varying sizes and conditions, including some blue and red pool pallets.
Intake, before grading. Every pallet in this frame gets picked up and assessed by hand — about four seconds each.
Sorted stacks of graded wood pallets in a warehouse, with a blue plastic pallet lying on the floor in the foreground.
Sorted and stacked by grade. Nothing here ships until a second grader has checked it.

9 articles

2026

Buying7 min readDana Whitfield

Lumber futures, core supply, and the spread between them

When lumber spikes, both new and recycled pallets get more expensive — at different speeds and for different reasons. The gap between them is where buying decisions live.

Read
  • pricing
  • lumber
  • market
Industry6 min readPriya Raghunathan

What a pallet audit finding looks like in a food plant

There is no such thing as an FDA-certified pallet. What exists is your documented control, and an auditor is testing whether you have one.

Read
  • food safety
  • audit
  • specification
Materials6 min readMarcus Ellery

Nine blocks: an argument for block pallets in closed loops

The strength argument is real and it is not the important one. What decides block versus stringer over a fleet's life is what happens when something breaks.

Read
  • block pallets
  • closed loop
  • repair
Industry6 min readTom Okafor

Seasonal agriculture and the twelve-week booking window

Forty thousand pallets across six weeks is not a larger version of eight hundred a week. It is a different problem, and it has to be solved in February.

Read
  • agriculture
  • seasonal
  • planning
Materials5 min readRay Castellanos

Collars beat crates more often than anyone expects

It is a wooden frame with four hinges. It is also, for a lot of closed loops, the cheapest packaging decision available and almost nobody considers it.

Read
  • collars
  • accessories
  • closed loop
Compliance5 min readPriya Raghunathan

Dunnage: the wood that stops containers

The pallets were compliant. The crate was compliant. The two lengths of untreated 2x4 wedged against the load were not, and they were the first thing the inspector saw.

Read
  • ISPM-15
  • dunnage
  • export
Sustainability8 min readLena Brandt

Carbon accounting for pallets without lying to yourself

Most pallet carbon claims are directionally right and quantitatively invented. Here are the factors we use, where they come from, and the uncertainty attached to each.

Read
  • carbon
  • ESG
  • reporting

12 articles

2025

Operations6 min readDana Whitfield

The pallet count nobody in your building has ever done

It requires nobody's permission, no software and no capital. It usually produces the largest single saving available to the operation, and it is almost never done.

Read
  • measurement
  • management
  • loss
Materials6 min readMarcus Ellery

Sourcing hardwood cores: why Carolina pallets weigh more

The species of a recycled pallet is decided by whatever sawmill was nearest when it was built, sometimes a decade ago and four hundred miles away.

Read
  • hardwood
  • sourcing
  • species
Compliance6 min readPriya Raghunathan

Heat treatment records, and the day a border agency asks

The mark on the wood is the declaration. The record behind it is the evidence. Most of the time nobody asks for the second one, and then somebody does.

Read
  • ISPM-15
  • records
  • audit
Sustainability7 min readLena Brandt

What a 92% diversion rate actually measures

Any number you cannot interrogate is a marketing claim. Here is exactly how ours is built, including the part that does not flatter us.

Read
  • diversion
  • reporting
  • ESG
Materials7 min readLena Brandt

Plastic pallet business cases fail in the same place every time

The spreadsheet says 80 trips. The operation delivers 42. That single variable is the difference between a good decision and a hundred thousand dollars of moulded polyethylene in somebody else's yard.

Read
  • plastic
  • cost
  • analysis
Operations5 min readRay Castellanos

The arithmetic of a repaired pallet

Ninety seconds of my time is worth more than any other ninety seconds in this building, and it is not close.

Read
  • repair
  • cost
  • maintenance
Grading6 min readMarcus Ellery

How we grade: ninety seconds inside the sort line

Four seconds to sort, ninety seconds to repair, four seconds to check. Here is what happens in each of them, and why the last four seconds are the most important.

Read
  • grading
  • operations
  • quality
Operations8 min readDana Whitfield

Cost per trip: the only pallet metric worth reporting

A food distributor raised their price per pallet by 23% and cut their annual pallet spend by 34%. Both numbers are true, and only one of them is worth reporting.

Read
  • cost
  • management
  • metrics

10 articles

2024

Operations6 min readDana Whitfield

Idle pallet storage and what your fire code actually says

A stack of empty pallets burns very differently from the same wood laid flat. Most operations know this vaguely. Fewer know what their own policy says about it.

Read
  • safety
  • fire code
  • storage
Buying5 min readDana Whitfield

Q4 core scarcity: why pallets cost more in November

Every November a customer asks why the price moved. The answer is the same every year and it is not complicated — but it is worth understanding, because you can buy around it.

Read
  • pricing
  • seasonality
  • purchasing
Materials6 min readRay Castellanos

Stringer vs block: the pallet jack test settles it

I have watched this argument run for an hour in a conference room when it could have been settled in ten seconds on the warehouse floor.

Read
  • stringer
  • block
  • handling
Materials7 min readMarcus Ellery

Wood moisture and the mould problem nobody specifies against

Mould on a pallet is almost never a structural problem and almost always an audit problem. The fix is moisture, and moisture is a storage question as much as a supply one.

Read
  • moisture
  • mould
  • food safety
Compliance6 min readPriya Raghunathan

Reading an IPPC stamp: a field guide

The mark has four required elements. I have seen shipments held because one of them was missing and nobody at either end knew what they were looking at.

Read
  • ISPM-15
  • export
  • compliance
Sustainability8 min readLena Brandt

What actually happens to a pallet after it leaves your dock

Most people who sell us pallets have never seen what happens next. It is a five-tier hierarchy, and about 41% of everything we collect never needs a repair at all.

Read
  • recycling
  • circular economy
  • diversion
Logistics6 min readTom Okafor

The hidden cost of buying pallets 380 at a time

A 53-foot trailer costs what it costs whether you put 380 pallets on it or 540. Most buyers negotiate the unit price and never look at the number that actually moves.

Read
  • freight
  • cost
  • purchasing

Who writes here

Six people who do the job

There is no marketing department between the yard and this page. Everything published here is written by someone who grades, repairs, treats, hauls or coordinates for a living.

Editorial position

Several of these articles argue against buying from us. That is deliberate. A supplier who only publishes reasons to buy is publishing advertising, and it is worth exactly what it costs to read.

  • Dana Whitfield

    Operations Director

    9 articles

  • Marcus Ellery

    Yard & Grading Lead

    6 articles

  • Priya Raghunathan

    Compliance Manager

    5 articles

  • Tom Okafor

    Fleet & Logistics Manager

    4 articles

  • Lena Brandt

    Sustainability Analyst

    4 articles

  • Ray Castellanos

    Repair Shop Foreman

    4 articles

How the journal works

Five rules we hold ourselves to

Publishing standards, in the same spirit as publishing our grade criteria — so you can tell when we break them.
  1. 01

    Nothing is gated

    No email capture, no download form, no lead magnet. If it is useful, it is on the page.

  2. 02

    Numbers carry their working

    Every figure quoted has a page behind it explaining where it came from and how confident we are. Ranges rather than false precision.

  3. 03

    We publish what does not flatter us

    The 8% we do not divert. The two years we spent on machine grading. The year chasing tonnage nearly ended the business.

  4. 04

    Written by practitioners

    Six named contributors with a job title that involves pallets. No ghostwriting, no agency.

  5. 05

    Corrections are made in place

    If something here is wrong, tell us and it gets fixed rather than quietly deleted.

Archive

Everything, chronologically

The full index in one list, for anyone who would rather scan than scroll.
  1. Sixteen years of pallets: what we got wrongOperations
  2. Lumber futures, core supply, and the spread between themBuying
  3. What a pallet audit finding looks like in a food plantIndustry
  4. Nine blocks: an argument for block pallets in closed loopsMaterials
  5. Seasonal agriculture and the twelve-week booking windowIndustry
  6. Collars beat crates more often than anyone expectsMaterials
  7. Designing a pallet around a container instead of a catalogueBuying
  8. Dunnage: the wood that stops containersCompliance
  9. Carbon accounting for pallets without lying to yourselfSustainability
  10. Publishing our grade criteria, and why that was uncomfortableGrading
  11. The pallet count nobody in your building has ever doneOperations
  12. Sourcing hardwood cores: why Carolina pallets weigh moreMaterials
  13. Heat treatment records, and the day a border agency asksCompliance
  14. Backhaul pairing: how empty miles set your pallet priceLogistics
  15. Racking a pallet the wrong way round loses 40% of its capacityOperations
  16. What a 92% diversion rate actually measuresSustainability
  17. Plastic pallet business cases fail in the same place every timeMaterials
  18. Overhang: two inches that cost a third of your box strengthMaterials
  19. The arithmetic of a repaired palletOperations
  20. Methyl bromide is finished. What that means for your export packaging.Compliance
  21. How we grade: ninety seconds inside the sort lineGrading
  22. Cost per trip: the only pallet metric worth reportingOperations
  23. Idle pallet storage and what your fire code actually saysOperations
  24. Q4 core scarcity: why pallets cost more in NovemberBuying
  25. The 48x40 doesn’t fit your container. Here’s what does.Logistics
  26. Stringer vs block: the pallet jack test settles itMaterials
  27. Wood moisture and the mould problem nobody specifies againstMaterials
  28. Reading an IPPC stamp: a field guideCompliance
  29. Five pallet specification mistakes that cost more than the palletsBuying
  30. What actually happens to a pallet after it leaves your dockSustainability
  31. The hidden cost of buying pallets 380 at a timeLogistics
  32. Your supplier’s Grade A isn’t the same as ours — and nobody is lyingGrading