Pallet Supply USA

Journal category

Operations

Fleet management, measurement, repair economics and warehouse practice.

Articles
6
Category
Operations
Journal total
32

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The subject

Why operations is worth its own shelf

Pallets belong to nobody in most organisational charts. They are not stock, not equipment, and not consumables in the chart of accounts. They arrive under things, leave under things, and no single department owns the number — which is why the largest uncounted cost in a lot of buildings is sitting in plain sight.

The recurring theme here is measurement. A two-week manual count of what comes in, goes out and gets scrapped costs about eight hours of somebody's time and routinely finds a loss rate three times higher than anybody guessed. Everything else — repair policy, grade matching, plastic evaluations — is easier once that number exists.

The second theme is that price per pallet is the wrong metric. Cost per trip is the one that responds to management action, survives contact with a CFO, and occasionally reveals that raising the unit price by 23% cut annual spend by a third.

Recurring figures

Numbers that keep coming up

To baseline a pallet fleet
2 weeksTo baseline a pallet fleet
Measured loss rate, typical multi-site
12–20%Measured loss rate, typical multi-site
Trips gained from repair-first policy
5–7 → 10+Trips gained from repair-first policy
Capacity lost racking a pallet rotated
40–60%Capacity lost racking a pallet rotated

Where to start

The order we would actually suggest

Chronological is rarely the useful order. This is the sequence that builds on itself.
  1. 01
    The count nobody has done

    Start here. Everything else depends on this number.

  2. 02
    Cost per trip

    The only pallet metric worth reporting upward.

  3. 03
    The arithmetic of a repair

    Four numbers that settle the replace-or-repair question.

  4. 04
    Racking a pallet backwards

    The most common serious warehouse hazard, and it is free to fix.

  5. 05
    Idle storage and the fire code

    Your insurance conditions are probably stricter than the code.

  6. 06
    What we got wrong

    Five operational mistakes, at our expense rather than yours.

6 articles

Everything filed under Operations

Operations8 min readDana Whitfield

Sixteen years of pallets: what we got wrong

Anniversary posts usually list achievements. This one lists mistakes, because those are the only part of sixteen years that is actually useful to anybody else.

Read
  • company
  • lessons
  • history
Operations6 min readDana Whitfield

The pallet count nobody in your building has ever done

It requires nobody's permission, no software and no capital. It usually produces the largest single saving available to the operation, and it is almost never done.

Read
  • measurement
  • management
  • loss
Operations5 min readRay Castellanos

The arithmetic of a repaired pallet

Ninety seconds of my time is worth more than any other ninety seconds in this building, and it is not close.

Read
  • repair
  • cost
  • maintenance
Operations8 min readDana Whitfield

Cost per trip: the only pallet metric worth reporting

A food distributor raised their price per pallet by 23% and cut their annual pallet spend by 34%. Both numbers are true, and only one of them is worth reporting.

Read
  • cost
  • management
  • metrics
Operations6 min readDana Whitfield

Idle pallet storage and what your fire code actually says

A stack of empty pallets burns very differently from the same wood laid flat. Most operations know this vaguely. Fewer know what their own policy says about it.

Read
  • safety
  • fire code
  • storage
Large indoor sorting area filled with stacks of used wood pallets of varying sizes and conditions, including some blue and red pool pallets.
Intake, before grading. Every pallet in this frame gets picked up and assessed by hand — about four seconds each.
Warehouse aisle with tall stacks of recycled 48x40 wood pallets on the right and racked, wrapped loads on the left.
Graded 48x40 stock staged for despatch. Stacked for transport, a 53-foot trailer takes 500–560 of these.