Pallet Supply USA

Est. 2009 · 4.1 million pallets recovered

Wood in circulation, not in landfill

We buy, grade, repair, treat, sell and haul used and new pallets across 38 states — and divert 92% of everything that enters the yard from landfill. Every deck we sell has already had at least one life. Most have had four.

Diverted from landfill
92%
States on route
38
Stock lead time
24–72 h

Request a quote

Buying or selling? Start here.

One form covers both. Tell us what you have or what you need — a coordinator reads every single one.

We reply here — no phone line exists at this company.

U.S. or Canada only — format (404) 555-7842.

Two-letter code or full name.

U.S. ZIP 30318 or Canadian M5V 2T6. Checked against the state you enter.

Whole units. An estimate is fine.

Unsure? Leave it — our grader will recommend one.

Fields marked * are required. We never sell or share what you send us.

What we do

Six steps. One loop. No handoffs.

Most pallet companies do one of these and buy the rest from someone who does another. Every handoff adds a margin and an empty mile — which is why we do all six.
  1. Step 1

    Collect

    Scheduled routes, trailer drops and on-call pickups from docks, yards and job sites. Where the load has value, you're paid on collection.
  2. Step 2

    Grade

    Hand-sorted at intake against criteria we publish. Reusable, repairable or dismantle — decided by a person, in about four seconds.
  3. Step 3

    Repair

    Boards replaced, companion stringers fitted, notches plugged. Ninety seconds of skilled work returns a $13 asset to service.
  4. Step 4

    Treat

    Heat treatment to 56°C core for 30 continuous minutes in our own chambers, probe-verified in the wood and IPPC stamped.
  5. Step 5

    Supply

    Re-graded by a second grader, then shipped on the same routes that collected it. Backhauls, not dead-heads.
  6. Step 6

    Recover

    What can't be a pallet again is de-metalled, ground and screened into mulch, bedding or panel feedstock. Under 8% is genuine waste.
Warehouse aisle with tall stacks of recycled 48x40 wood pallets on the right and racked, wrapped loads on the left.
Graded 48x40 stock staged for despatch. Stacked for transport, a 53-foot trailer takes 500–560 of these.
Warehouse worker in a hi-vis vest moving a wrapped pallet load with a manual pallet jack towards an open trailer at a dock door.
A manual jack can only enter a notched stringer pallet from two sides. This is the moment that decides whether you needed block construction.

Sixteen years

Numbers we can show the working for

Every figure here reconciles to a weigh ticket or a count. We publish the residual too, because a number you can trust is worth more than one that flatters us.
Pallets recovered since 2009
4.1MPallets recovered since 2009
Of intake diverted from landfill
92%Of intake diverted from landfill
States on regular haul routes
38States on regular haul routes
CO₂e avoided in 2025
26K tCO₂e avoided in 2025

Seventy-five percent of what enters our yard leaves as a working pallet — untouched or repaired — rather than as ground fibre. That distinction matters more than the headline diversion rate, because reuse avoids the manufacturing emissions of a replacement in a way recycling only partly does.

Reference library

The size guide our own graders use

Fifteen footprints, metric and imperial, with the trailer and container arithmetic that explains why each one exists — plus six full specification pages behind it.
Ten more footprints, with conversions and vehicle fit, on the size guide.
FootprintMetricKnown asWhere it dominates
48 x 40 in1219 x 1016 mmGMA standardNorth America, ~30% of stock
42 x 42 in1067 x 1067 mmSquare 42Telecom, paint, drums
48 x 48 in1219 x 1219 mmSquare 48Chemical drums, wire reels
1200 x 800 mm47.24 x 31.5 inEuro EUR-1European trade
1100 x 1100 mm43.3 x 43.3 inAsian standardJapan, Korea, SE Asia
Ten more footprints, with conversions and vehicle fit, on the size guide.

Services

Whichever end of the pallet you're on

Most customers start on one side and end up on both, because the same truck does both legs and that is where the saving is.

Two tools, no email gate

The Reclaim Ledger, and a stamp decoder that actually decodes

Most sustainability calculators hand you a confident number and hide the assumptions. Ours prints every emissions factor on the page so you can see which one is driving the result — and swap in your own if you disagree. The stamp decoder reads any IPPC mark and tells you what is missing from it.

Sample ledger

Pallets recovered per year
2,500
CO₂e avoided
60.1 t
Wood kept in circulation
52.6 tons
Tree-years of sequestration
2,862
Saved vs buying new
$32,500

48x40 GMA, assuming the alternative was landfill. Change any assumption in the tool.

The Reclaim Journal

32 field notes from inside the yard

Written by the people who grade, repair and haul the wood. Several of these articles argue against buying from us.
Read the journal
Operations8 min readDana Whitfield

Sixteen years of pallets: what we got wrong

Anniversary posts usually list achievements. This one lists mistakes, because those are the only part of sixteen years that is actually useful to anybody else.

Read
  • company
  • lessons
  • history
Buying7 min readDana Whitfield

Lumber futures, core supply, and the spread between them

When lumber spikes, both new and recycled pallets get more expensive — at different speeds and for different reasons. The gap between them is where buying decisions live.

Read
  • pricing
  • lumber
  • market
Industry6 min readPriya Raghunathan

What a pallet audit finding looks like in a food plant

There is no such thing as an FDA-certified pallet. What exists is your documented control, and an auditor is testing whether you have one.

Read
  • food safety
  • audit
  • specification

Questions

Before you get in touch

What does Pallet Supply USA actually do?

We buy used pallets, grade them by hand, repair what can be repaired, heat treat what needs treating, sell them on, and recover as fibre whatever cannot be a pallet again. All six steps under one roof, which is what makes the pricing work — the truck that delivers to you collects from a neighbour on the way back.

How much do recycled pallets cost?

A recycled 48x40 runs $6.50–$16.50 delivered depending on grade and lane, with Grade B around $11.50 as the most common transaction. New equivalents run $22–$34. Freight is 30–50% of the landed cost, so a lane-specific quote is worth more than any published range.

Do you buy pallets from businesses?

Yes — cores, mixed loads and damaged wood by the trailer, paid on collection. Typical values run $1.10–$6.50 per unit. We take the whole load including the broken ones, so nothing is left for someone else to bill you for.

Why is there no phone number?

Because every request is handled in writing, which means nothing gets lost between the yard and the office and you have a record of what was agreed. A coordinator reads every enquiry and answers within one working day.

Where do you deliver?

Scheduled routes in 38 states, with named route days in twelve metros, and spot freight to the rest of the lower 48. Check the service areas page for your market's lead time and whether it runs a core surplus or deficit.

Wood in circulation, not in landfill.

Tell us what you have, or what you need.

One form covers buying and selling. No phone tree, no call centre, no automated qualification — a coordinator reads it and replies within one working day.