Pallet Supply USA

Export compliance

Heat treated pallets that clear customs the first time

ISPM-15 requires that solid wood packaging crossing an international border be heat treated to a minimum core temperature of 56°C for at least 30 continuous minutes, then marked with the IPPC stamp. We treat on site in our own chambers, stamp two opposing stringers, and record every charge so the paperwork exists if a border agency asks.

Core temp
56°C / 133°F
Hold time
30 minutes
Added cost
$1.10–1.90

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01What ISPM-15 actually requires

ISPM-15 is International Standard for Phytosanitary Measures No. 15, published by the IPPC under the UN Food and Agriculture Organization. It exists because wood-boring insects — the emerald ash borer, the Asian longhorned beetle, the pine wood nematode — have historically travelled the world inside shipping pallets and destroyed forests on arrival.

The standard applies to solid wood packaging material over 6 mm thick: pallets, crates, dunnage, drums, cases and load boards. It does not apply to processed wood products where the manufacturing heat has already done the job.

MaterialISPM-15 required?Why
Solid wood palletYesUntreated raw timber can host larvae
Solid wood crate or boxYesSame
Dunnage and bracingYesFrequently the forgotten item that stops a container
PlywoodNoGlued and pressed under heat
OSB / particleboardNoManufacturing process is lethal to pests
Wood ≤6 mm thickNoBelow the threshold in the standard
Plastic or metal palletNoNot wood

02Reading the IPPC mark

The stamp is not decorative and it is not a logo you can print. It has a defined structure, and a mark missing any element is not compliant. Our IPPC stamp decoder will read one for you if you have a photo in front of you.

  1. The IPPC wheat symbol — the ear-of-grain logo on the left. Non-negotiable.
  2. ISO country code — two letters, e.g. `US`, `CA`, `CN`.
  3. Producer / facility code — the unique number assigned by the national plant protection organisation. In the United States that number is issued through an ALSC-accredited agency.
  4. Treatment code — `HT` for heat treatment, `DH` for dielectric heating, `MB` for methyl bromide fumigation.
  5. Optional `DB` — debarked, appended where the destination requires it.

03The repair trap that stops containers

This is the single most common compliance failure we see, and it is almost always innocent. A company buys correctly treated pallets, uses them for two years, has a broken deck board replaced by a local repair shop, and ships. The pallet still carries a valid-looking IPPC mark. It is now non-compliant, because one board in it was never treated.

Under the standard, every component of a marked pallet must have been treated. A repair with untreated wood invalidates the existing mark. The compliant remedy is to re-treat the whole pallet and apply a new mark — and, correctly done, to obliterate the old one so there is no ambiguity at the border.

  • Repair with previously treated wood, then re-stamp — permitted.
  • Repair with untreated wood, then re-treat and re-stamp — permitted.
  • Repair with untreated wood and leave the old mark — non-compliant; this is what gets containers held.
  • Apply a mark you do not hold a facility number for — that is fraud, not a shortcut.

04How treatment runs in our yard

  1. Pallets are stacked on chamber carts with airflow channels — a solid block will not heat evenly and the centre will fail.
  2. Probe thermocouples are driven into the thickest component of the coldest-positioned pallet, usually a stringer at the stack centre.
  3. The chamber ramps until every probe reads 56°C, then the 30-minute clock starts. If one probe dips, the clock restarts.
  4. Charge data — date, duration, probe traces, operator — is logged against a charge number.
  5. Pallets are stamped on two opposing stringers or blocks, so the mark is visible from either side of a container.
Minimum core temperature
56°CMinimum core temperature
Continuous hold, restarted on any dip
30 minContinuous hold, restarted on any dip
Charge records retained
7 yrCharge records retained

Heat treatment also does something buyers rarely ask about but always appreciate: it drops moisture content, typically to 15–20%. Drier wood is lighter, resists mould, and holds fasteners better. On a moisture-sensitive load it is worth specifying for that reason alone.

A short stack of six different used pallets showing the variety of construction and branding, including a blue CHEP pallet and a PECO-stamped pallet.
Six pallets, six conditions. The blue CHEP and the PECO deck in this stack belong to pooling companies — we sort those out and return them rather than buying them.
Close-up of weathered wood pallets stacked outdoors, with an IPPC heat-treatment stamp reading US 163579 HT visible on a stringer, and blue pool pallets alongside.
An IPPC mark on a stringer — country, facility number, treatment code. This one reads US 163579 HT.

By the numbers

The figures worth remembering

Four numbers that decide most of what follows on this page.
Minimum core temperature
56°CMinimum core temperature
Continuous hold, restarted on any dip
30 minContinuous hold, restarted on any dip
Moisture content after treatment
15–20%Moisture content after treatment
Charge records retained
7 yrCharge records retained

Rules of thumb

Carry these in your head

  • 01Probes go in the wood, not the chamber air. Air temperature is not evidence.
  • 02Any dip below 56°C restarts the 30-minute clock. Including opening the door.
  • 03Every component of a marked pallet must have been treated.
  • 04Heat treatment is accepted everywhere. Methyl bromide is not.
  • 05Treatment also drops moisture 15–20%, which cuts weight and prevents mould.

Before you order

The decisions we will ask you to make

A quote turnaround is limited by how many follow-up questions we have to ask. Working through this list removes nearly all of them.
  1. 01

    Does it actually cross a border?

    ISPM-15 governs international movement only. Domestic freight, including Puerto Rico, Guam and the USVI, needs nothing.

  2. 02

    Every wood item in the shipment

    Pallets, crates, dunnage, blocking, bracing, chocks, reels. The forgotten item is almost always dunnage cut on your own dock.

  3. 03

    Repair history

    A treated pallet repaired with untreated wood is non-compliant even though the mark looks perfect. If nobody knows the history, treat it as untreated.

  4. 04

    Destination rules

    Some destinations refuse methyl bromide outright. Confirm before shipping anything marked MB.

  5. 05

    Mark placement

    At least two opposing sides, permanent, legible. A printed adhesive label is not compliant.

  6. 06

    Records

    Ask for the charge number and probe trace, not just a certificate. The trace is the evidence.

What goes wrong

Expensive mistakes, and the fix for each

Every one of these turns up in ordinary purchase orders. All of them cost multiples of whatever they appeared to save.
01

Forgetting dunnage

Blocking and bracing cut from untreated 2x4 on the loading dock is wood packaging under the standard, and it is the first thing an inspector sees when the doors open.

FixKeep a rack of pre-treated, pre-marked dunnage lumber and physically separate it from general timber.

02

Assuming a plywood crate is exempt

The plywood panels are exempt. The solid cleats, runners and internal bracing holding them together are not.

FixTreat and mark the whole assembly rather than arguing component by component at a border.

03

Treating a pallet that is about to fail

Treatment does nothing for structure. Paying $1.55 to treat a pallet that breaks next trip is money burned twice.

FixInspect and repair first, with treated stock, then treat.

04

Leaving an old mark alongside a new one

Two marks invite exactly the wrong question at inspection, particularly if one of them is MB.

FixObliterate the superseded mark. It takes seconds.

Side by side

What is covered, and what is not

MaterialISPM-15 required?Where it goes wrong
Solid wood palletYes—
Solid wood crate or boxYesInternal bracing forgotten
Dunnage and blockingYesThe single most common oversight
Wood drums and cable reelsYesShipped as loose freight, never marked
Solid cleats on a plywood boxYesAssumed exempt because the panels are
Plywood, OSB, particleboardNo—
Wood 6 mm thick or lessNo—
Plastic or metal palletNo—

Against our interest

When this is the wrong answer

We would rather lose the order than sell you the wrong thing. These are the situations where this page is not what you need.
  • 01

    Purely domestic freight

    ISPM-15 governs international movement. Domestic lanes — including Puerto Rico, Guam and the US Virgin Islands — need no treatment and no mark. Paying for it is pure waste.

  • 02

    Structural problems

    Treatment kills what is in the wood. It does nothing for a cracked stringer. Inspect and repair first, or you are paying $1.55 to treat a pallet that fails next trip.

  • 03

    Long-term pest prevention

    There is no residual barrier. Treatment sterilises at a point in time; it does not immunise the wood against anything that happens afterwards.

What moves the price

Cost drivers, and roughly how much each one is worth

A quote is not a list price with a discount applied. It is these variables added up, which is why two quotes for nominally the same thing can differ so widely.
Indicative. Your lane, volume and specification decide where inside each range you land.
DriverWhat it isRough effect
Charge volumeThe chamber costs the same to run whether it is half full or full, exactly like a trailer.$1.90 under 200 units, $1.10 above 5,000
Starting moistureWater absorbs enormous energy. A charge of soaked pallets can take twice as long to reach core temperature.Longer cycle, lower throughput
Species and thicknessThe thickest component sets the cycle. Hardwood stringers take longer to bring up than SYP.Cycle time, not unit price
Repair before treatmentAnything needing repair is repaired with treated stock first, which adds a step.$2.20–$4.80 if required
Indicative. Your lane, volume and specification decide where inside each range you land.

Due diligence

Questions to ask any supplier

Us included. The answers tell you a great deal, and so does how quickly they arrive — a yard that has these documents ready is a yard that has thought about them.
  1. 01

    “Are probes placed in the wood or measuring chamber air?”

  2. 02

    “Where in the stack is the probe positioned, and why there?”

  3. 03

    “Can I see the probe trace for my charge, not just a certificate?”

  4. 04

    “How long do you retain charge records?”

  5. 05

    “Do you hold a facility registration, and through which accredited agency?”

  6. 06

    “How do you handle a pallet that arrives already marked but has been repaired?”

The rulebook

Standards and authorities that actually apply

Plenty of pallet marketing invokes standards loosely. These are the real documents behind this subject, and what each one does and does not cover.
ISPM-15

International Standard for Phytosanitary Measures No. 15, published by the IPPC under the UN FAO. Governs treatment and marking of solid wood packaging over 6 mm thick in international trade.

IPPC mark

Four required elements: the wheat symbol, an ISO country code, the registered facility number and the treatment code. Missing any one invalidates it.

Montreal Protocol

The agreement under which methyl bromide is being phased out as an ozone-depleting substance — the reason MB-marked wood is increasingly refused.

National plant protection organisations

Each country administers ISPM-15 through its own NPPO, which is why facility numbers are national and enforcement varies at the border.

Vocabulary

The terms used on this page

Defined the way the trade uses them, not the way a dictionary would.
ISPM-15
International Standard for Phytosanitary Measures No. 15, governing treatment of solid wood packaging crossing international borders.
IPPC mark
The stamp showing compliance with ISPM-15: wheat symbol, country code, facility number and treatment code. Missing any element invalidates it.
Heat treatment (HT)
Raising the core temperature of wood to 56°C for 30 continuous minutes to satisfy ISPM-15. Also drops moisture to 15–20%.
Dunnage
Loose wood used to block, brace or separate cargo. Covered by ISPM-15 and the single most commonly forgotten item on an export shipment.
Kiln dried (KD)
Lumber dried in a controlled kiln to a specified moisture content, typically ≤19%. Not the same as heat treatment, though the processes overlap.

From the journal

Longer reading on this subject

Written by the people who grade, repair and haul the wood — including the articles that argue against buying from us.
Compliance6 min readPriya Raghunathan

Reading an IPPC stamp: a field guide

The mark has four required elements. I have seen shipments held because one of them was missing and nobody at either end knew what they were looking at.

Read
  • ISPM-15
  • export
  • compliance
Compliance5 min readPriya Raghunathan

Dunnage: the wood that stops containers

The pallets were compliant. The crate was compliant. The two lengths of untreated 2x4 wedged against the load were not, and they were the first thing the inspector saw.

Read
  • ISPM-15
  • dunnage
  • export
Compliance6 min readPriya Raghunathan

Heat treatment records, and the day a border agency asks

The mark on the wood is the declaration. The record behind it is the evidence. Most of the time nobody asks for the second one, and then somebody does.

Read
  • ISPM-15
  • records
  • audit

Reference

Full specification

The numbers our own graders and builders work to. Print it, or paste it into a purchase order.
SpecificationDetail
StandardISPM-15 (IPPC / FAO), current revision
TreatmentConventional heat treatment (HT)
Core temperature56°C (133°F) minimum
Hold time30 continuous minutes
MarkingTwo opposing stringers or blocks, branded
FumigationNot offered — methyl bromide is being phased out globally
Record retention7 years of charge data per treatment number
Added lead time1 working day
Added cost$1.10–$1.90 per pallet depending on volume

Questions

Answers to what buyers actually ask

Straight answers, including the ones that cost us the sale.

Does ISPM-15 apply to shipments within the United States?

No. ISPM-15 governs wood packaging crossing an international border. Domestic freight needs no treatment or mark. Shipments to Puerto Rico, Guam and the U.S. Virgin Islands are domestic movements and are also exempt.

Do I need heat treated pallets for Canada or Mexico?

Canada and the United States operate a mutual exemption for wood packaging moving between them, provided the wood originated in either country. Mexico requires ISPM-15 compliance. Because the exemption is origin-dependent and reviewed periodically, most exporters simply treat everything going north or south — the cost is small next to a held container.

How long does an ISPM-15 treatment last?

Indefinitely, as long as the pallet is not repaired with untreated wood and the mark stays legible. There is no expiry date in the standard. Treatment kills what is in the wood; it does not create a lasting barrier, but re-infestation of dried, milled lumber in normal use is not a practical concern.

Can you heat treat pallets I already own?

Yes. Send them to the yard, or we will collect them on a scheduled route. We inspect first, because there is no point treating a pallet that will fail structurally on the next trip. Anything that needs repair gets repaired with treated stock before it goes into the chamber.

What happens if a container is stopped for non-compliant wood?

Outcomes range from re-export at your cost, to on-arrival fumigation, to destruction of the packaging and sometimes the goods. Every outcome costs more than treatment, and all of them cost time you have already sold to a customer.